Privacy policy

I. Declaration

Personal data collected through this site will be the subject of a declaration to the National Commission for the Control of Personal Data (the CNDP) as soon as it is established, pursuant to law 09-08 of 18 February 2009 on the Protection of Individuals with regard to the Processing of Personal Data. Users may obtain the necessary information from that body.

II. Notice to users

The user declares that they accept the characteristics and limits of the internet, and in particular acknowledges:

• Being aware of the nature of the internet, and in particular of its technical performance and response times, for consulting, querying or transferring data.
• That data circulating on the internet is not necessarily protected, in particular against possible misappropriation.
• That the communication by the user to third parties of their credentials, where applicable, and more generally of any information the user considers personal or confidential, is done at their own risk.
• That it is up to the user to take all appropriate measures to protect their own data and software from contamination by any viruses on the internet.

The user is considered to be fully informed of the existence of rules of conduct, of law and of fairness, to be adopted when browsing the internet.

1. Personal data

The personal data collected by the association les roby du coeur, as data controller, in the forms appearing on the site www.robyducoeur.org, is mainly processed and recorded for the following purposes:

• Subscribing to and unsubscribing from the newsletter.
• Submitting applications or spontaneous applications (HR section).
• Contacting us.
• Press contact.

The association may ask users to provide personal information such as their surname, first name, contact details and email address. In certain cases, this information may be subject to automated processing.

This information is collected in accordance with law 09-08 of 18 February 2009, and is intended for the sole use of the association and its service providers where applicable. It will under no circumstances be made available to third parties.

Users' contact details are used only to inform them better and, where appropriate, to send them only the information they wish to receive. This personal data may be communicated, on request, to official bodies and to administrative or judicial authorities.

Personal data may give rise to the exercise of the right of access, rectification and objection under the conditions provided for by law 09-08 of 18 February 2009, by letter addressed to the association: Les roby du coeur, 474 Q.I Sidi Ghanem, 40000 Marrakech.

That letter must specify the type of solicitation refused. You may also refuse to take part in surveys or polls by writing to the same address.

The association implements all necessary means to ensure the confidentiality and security of the personal data recorded, to prevent it from being destroyed, altered, damaged or accessible to unauthorised third parties, in particular by making its staff aware of their obligations, by restricting access according to the duties and responsibilities of each member of staff, by using secure computer systems and, where appropriate, by encrypting certain data during storage or transmission.

2. Cookies

What is a cookie?

Cookies are small text, image or software files that are placed and stored on your computer, your smartphone or any other device allowing you to browse the internet, when you visit a website.

Cookies improve your browsing comfort on our site and are essential to access certain secure areas. If you decide to block all cookies through your browser, you will only be able to visit the public part of our site and will no longer be able to access your secure donation area.

The user of this site is informed that, during their visits, a cookie may install itself automatically on their browsing software and be temporarily kept in memory on their hard drive.

What are our cookies for?

The association uses this information to optimise the security of this site and to provide an optimal service. Cookies are thus used to:

• Manage personal settings when the user connects to the secure site.
• Record information about the user's browsing in order to direct it towards the most suitable content.
• Temporarily store information entered in our simulators and interactive animations.
• Measure the number of visits to the site.
• Assess the effectiveness of our donation campaigns.

Under no circumstances are cookies intended to exploit personally identifiable information about people connected to the site www.robyducoeur.org.

How to refuse cookies

By continuing to browse our site, you accept the placing of cookies on your device. You may change that decision at any time by objecting to the placing of cookies. In accordance with the regulations, you have a right of objection and of access to the data concerning you.

The user may disable cookies through the settings in their browsing software, in particular by changing the options of the browsers on their computer: "Tools / Internet Options" in Internet Explorer, "Tools / Options" in Mozilla Firefox, "Advanced settings / Privacy and security" in Google Chrome, "Security" in Apple Safari.

Depending on your browser, you have the following options: accept or reject cookies of any origin, or from a given source. To express or revisit your choices, refer to the help menu or the dedicated section of your browser.

3. Security

The user is solely responsible for access to their connected devices and for the means made available to secure that access (password, fingerprint, facial recognition). Any unauthorised access is the responsibility of the user alone. The site is equipped with technical tools reputed to limit unauthorised access to the personal data of its users.

All personal data collected via the site is recorded and stored on a secure server, according to state of the art computer security procedures. Browsing on the site is at all times carried out under the HTTPS security protocol, which encrypts data with Secure Socket Layer (SSL) technology.

If, while browsing, you notice that the site address does not begin with https://www.robyducoeur.org, we recommend that you check your browser's security settings and authorise the site's SSL security certificate before continuing.

We recommend browsing the site only if data encryption is enabled in your browser (SSL certificate authorised, "https" visible in the address bar).

In the case of communication by email, we advise you never to transmit your bank card payment information, either by email or through a contact form.